Frequently asked questions.
Common questions about how the platform works, hardware compatibility, pricing, and the rollout.
What does the AI agent actually do at the gate?
When a vehicle's plate isn't on your access list, our AI agent picks up: greets the visitor, asks why they're here, checks your rules, and decides — open or stay shut. Sub-second from plate read to action. All under your policy.
Will it work with my existing gate hardware?
Most likely. Send two photos via the compatibility check and we'll respond within 48 hours with a yes/no plus an integration plan.
What happens when the AI isn't sure?
A real human operator picks up. Gate Assist Live is available 24/7 — the visitor doesn't know the difference, and you never have an unstaffed gate.
How is plate data handled and stored?
Encrypted at rest, retention configurable per site. We don't share data with third parties. Government cloud hosting is available on request.
What does pricing look like?
Talk to sales. Every site is sized differently — pricing is a 20-minute conversation, not a self-serve number.
What's the rollout look like?
Most installations take 1–2 days on-site after the compatibility check. We provide hardware, software, and ongoing support.